Privacy Policy

Last Updated: January 26, 2026

This Privacy Policy describes how Newly Wed Name ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from newlywedname.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and to protect or defend the Services and our rights.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Account Information: Your name, email address, username, and password when you create an account.
  • Profile Information: When using our name change services, we collect detailed personal information necessary to complete your name change documents, including:
    • Current legal name, new desired name, and birth name
    • Date of birth and marriage/change date
    • Gender, physical characteristics (eye color, hair color, height)
    • Phone number
    • Place of birth (country, state, city)
    • Mailing address and shipping address
    • Passport information (if applicable), including issue date and eligibility details
  • Payment Information: Billing address and payment confirmation. Note that we do not directly store your full credit card or payment card details—these are processed securely by our payment processors.
  • Order Information: Details about your purchases, including products ordered, order status, and shipping information.
  • Gift Information: If you purchase or receive a gift, we collect the giver's name and email, recipient's name and email, and any gift message.
  • Communications: Information you provide when you contact our customer support or communicate with us, including through AI chat features.
  • User Preferences: Your language preferences, theme settings, and other customization choices.

Information We Collect Automatically

When you access or use our Services, we automatically collect certain information ("Usage Data"), including:

  • Device Information: Device type, operating system, and browser type.
  • Log Data: IP address, access times, pages viewed, referring URL, and actions taken on the Site.
  • Session Information: We collect IP address and user agent information to maintain your session and for security purposes.
  • Cookies and Similar Technologies: We use cookies, pixels, and similar technologies to operate and improve our Services. See the "Cookies" section below for more details.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including:

  • Payment Processors: Our payment processor (Stripe) collects payment information to process your transactions and provides us with confirmation of payment.
  • Authentication Providers: If you choose to sign in using a third-party service (such as Google or GitHub), we receive basic profile information from that service, such as your name and email address.
  • Analytics Providers: We may receive aggregated or anonymized information from analytics services to help us understand how users interact with our Services.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing Products and Services: To process your orders, generate your personalized name change documents, fulfill shipments for physical products (NewlywedBox), provide access to digital products (Print at Home Kit), and manage your account.
  • Customer Support: To respond to your inquiries, provide assistance, and improve our Services based on your feedback.
  • Communications: To send you transactional emails (order confirmations, shipping updates, account notifications) and, with your consent, promotional communications.
  • Personalization: To customize your experience and remember your preferences.
  • Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • Service Improvement: To analyze usage patterns, troubleshoot issues, and improve the functionality and user experience of our Services.

Cookies

We use cookies and similar tracking technologies to operate and improve our Services. Cookies are small data files stored on your device that help us:

  • Keep you signed in to your account
  • Remember your preferences and settings
  • Understand how you use our Services
  • Analyze site traffic and performance
  • Provide and measure the effectiveness of advertising (if applicable)

Types of Cookies We Use:

  • Essential Cookies: Required for the operation of our Services, such as session management and security.
  • Functional Cookies: Enable personalized features and remember your preferences.
  • Analytics Cookies: Help us understand how visitors interact with our Services through aggregated data.

Managing Cookies: Most web browsers allow you to control cookies through their settings. You can typically choose to block or delete cookies. However, blocking certain cookies may affect the functionality of our Services.

Do Not Track: Our website may recognize the Global Privacy Control (GPC) signal. Other than GPC, we do not currently respond to "Do Not Track" browser signals.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • Service Providers: We share information with vendors who perform services on our behalf, including:

    • Payment Processing: Stripe processes your payment transactions securely.
    • Email Services: We use email service providers to send transactional and promotional emails.
    • Cloud Hosting and Storage: Our Services are hosted on cloud infrastructure providers.
    • Analytics: We use analytics services to understand how our Services are used.

  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

  • Protection of Rights: We may disclose information to protect and defend our rights, property, or safety, or that of our users or others.

  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

  • With Your Consent: We may share your information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide the Services and fulfill the purposes described in this Privacy Policy
  • Maintain your account and comply with your requests
  • Comply with legal obligations and resolve disputes
  • Enforce our agreements

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain certain information for legal or legitimate business purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Secure password hashing
  • Access controls and authentication mechanisms
  • Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to Access: You may request access to the personal information we hold about you.
  • Right to Correction: You may request that we correct inaccurate or incomplete personal information.
  • Right to Deletion: You may request that we delete your personal information, subject to certain exceptions.
  • Right to Data Portability: You may request a copy of your personal information in a structured, commonly used format.
  • Right to Withdraw Consent: Where we rely on consent to process your information, you may withdraw that consent at any time.
  • Right to Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in those messages.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe as required by applicable law.

We will not discriminate against you for exercising your privacy rights.

Children's Privacy

Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected], and we will take steps to delete such information.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer personal information internationally, we take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy and applicable law.

Third-Party Links

Our Services may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We encourage you to review the privacy policies of any third-party sites you visit.

Sensitive Personal Information

Our Services require the collection of sensitive personal information to provide name change document services, including:

  • Government identification information (passport details)
  • Physical characteristics
  • Date of birth and place of birth

We only collect this sensitive information as necessary to provide the Services you have requested. This information is used solely for generating your personalized name change documents and is protected with enhanced security measures.

We do not use sensitive personal information to infer characteristics about you or for any purpose other than providing the requested Services.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise any of your privacy rights, please contact us:

Newly Wed Name
Email: [email protected]

Complaints

If you have concerns about how we handle your personal information, please contact us first at [email protected]. We will investigate and attempt to resolve any complaints.

If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority, depending on your location.